Great app
Developer reply
Great app
Developer reply
Hey there! We're glad to hear you're enjoying the app. Your positive feedback means a lot to us. Ride On.
Works flawlessly!
Developer reply
Hey there! We're glad to hear everything is working smoothly for you. Your experience matters to us, and we're here to keep things running well. Ride On.
Recent updates crashes the app on s11 ultra tablet and pressing the samsung back gesture. This has always worked fine until the recent updates. Can only record a run now by manually accessing the menu option. Sometimes that menu option doesn't even appear. Just had another run partially recorded as couldn't exit gracefully to record my run and the app crashed without recording the last km.
1 people found this helpful
Developer reply
Hello, thank you for reporting the constant crashes you have experienced. We want to get this resolved for you quickly. Please reach out to our team at support.zwift.com so we can investigate this. Thank you for your patience, and we hope to hear from you soon!
The Companion app has always worked great for me and has lots of different functionality. If you just started Zwifting make sure to install this. It's a must have.
won't take my password and doesnt send the reset email
Events broken: keeps saying the event I am trying to access is private. Well it is and I'm using the correct link to enter it.
Works about 5% of the time. I REALLY wish it did, but it rarely stays connected. If it does stay connected then you freeze on the map or either your messages/ride ons never actually send or work. You can't use your power ups or anything. Don't even bother with it and just enjoy the riding. I think they would rather you pay real money for the controllers or their bike unfortunately. Zwift doesn't care about their customers or this would be fixed ASAP. Instead its been an ongoing issue.
5 people found this helpful
Doesn't meaningfully contribute to the ride or workout.
Nice app, loses 4 stars because of connectivity drops and no way to reconnect to the game
The app keeps getting stuck and crashing while scrolling workouts! This has been going on for months! fix it already!
From 237 saved reviews since 11 Oct 2018, all countries.
Share of the 74 negative reviews that mention it
“I used to like this app a lot, as it allowed me to pair with my bluetooth devices when the computer operating system bluetooth stack is buggy.”
“Sometimes it wont recognize the pc on the same network so it wont got into game mode.”
“Click on the button to update.”
“I think they would rather you pay real money for the controllers or their bike unfortunately.”
“Many times it says it's connected, but doesn't pick up anything no matter how fast/slow you run - I consider this not connected too.”
“This shouldn't be as difficult as what I'm going through.”
Share of the 126 positive reviews that mention it
“Fun game to improve fitness.”
“Connected effortlessly to my smart trainer.”
“Quite easy to use.”
“One thing I'd like to see improved: I dislike that it plays an uncontrollable sound when a new segment in a workout starts.”
“The App is free, so why not use it?”
A drop after an update usually means the update broke something.