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- Filter tickets by creation date ("Created on") to quickly see at a glance what was reported in the last 24 hours or 3 days. - Scheduled maintenance orders can now automatically include tasks created from the template. Ticket templates can be configured in the web app.
SmartAssistance
KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair. Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts for real-time visual assistance and information in the event of breakdown or maintenance works. This enables • a significantly faster and more accurate exchange of information • an increase in the proportion of remote repairs • an increase in availability and productivity • a reduction in maintenance costs For more information: https://www.kasto.com/de/produkte/service/service-detail/visualassistance.html All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).