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★★★★★Artur Ferreira14 Oct 2026

Just awful. the login methods do not work and leave you stuck in a loop. trying to register or login always brings you back to the same initial page. Using option Net Ident, it always starts a new ID verification process even though it worked perfectly on Netc app on first try.

Developer reply

The issue is known and is currently being analyzed. Please try again later. If you have further questions, feel free to contact our support at technischer-service@tk.de. Best regards, TK-Ident App

★★★★★PSv2.0.1511 Oct 2026

poor. needs nfc enabled phone. comeon learn from banking and insurance industry apps how to do it

Developer reply

The NFC function has been present in a wide variety of industries for years and is becoming more and more important. To protect your data, we have made a conscious decision to rely on the security standards that go hand in hand with an NFC scan and the devices with the corresponding functionality. Kind regards, TK-Ident App

★★★★★Man Uelv2.0.1511 Oct 2026

App is not working on GrapheneOS

Developer reply

To protect your health data, we only support original operating systems. Modifications to the system, such as root privileges or custom ROMs, impair device integrity and can pose security risks. Therefore, in these cases, the app prevents use in order to protect your sensitive data in the best possible way. Kind regards, TK-Ident App

★★★★★Michael Beaumont6 Oct 2026

EDIT: nice, more misinfo. BSI doesnt exclude GrapheneOS in any way. So TK: got a source? Or just lazy engineers? For GrapheneOS users: Disable Secure App Spawning! GrapheneOS is not a custom ROM, highly customized or insecure! Repeating it doesn't make it true. Isn't Germany trying to be more independent of American big tech? And trying to get my ePA set up took about 100 attempts because of random errors. Why is German technology ALWAYS so overcomplicated, unusable but also behind the times?

Developer reply

Our security requirements are defined by law and follow the standards of the German Federal Office for Information Security (BSI). TK-Ident is currently not usable with GrapheneOS. If you have any further questions, please contact us directly via email and include your insurance details: technischer-service@tk.de. Best regards, TK-Ident App

★★★★★Janekv2.0.155 Oct 2026

Edit: Die App läuft mittlerweile super unter grapheneOS :)

2 people found this helpful

Developer reply

Das freut uns! Vielen Dank und freundliche Grüße TK-Ident App

★★★★★Oleg Arkhipovv2.0.155 Oct 2026

Does not work in my Honor Magic 8 Pro

Developer reply

To help us get to the bottom of the problem, please send us a detailed description of the error. Include the operating system and device you're using and email it to technischer-service@tk.de. Best regards, TK-Ident App

★★★★★Pamela Kagetorav2.0.112 Oct 2026

Funktioniert leider gar nicht mehr. Anmeldung per eID und Nect ident versucht, beide enden mit "An error occurred, please try again later". So ist die App unbrauchbar. Update: nun funktioniert eID, aber mein account wird einerseits nicht erkannt, wenn ich mich identifiziere, aber gleichzeitig wird mir angezeigt, dass ein account bereits existiert, wenn ich versuche mich zu registrieren. Und die Per nect app, scheitert die Verifizierung wegen time out, wenn ich zurück zur TK app gehe..

Developer reply

Die Störung soll nun behoben sein. Bitte starten Sie einen neuen Anmeldeversuch. Sollte es weiterhin nicht funktionieren, erreichen Sie unseren Support unter 040 460 660. Halten Sie bitte die Angaben zu Ihrem Gerät und der Betriebssystemversion bereit. Freundliche Grüße, TK-Ident App

★★★★★Franziska Buchv2.0.151 Oct 2026

Buggy as hell

Developer reply

We’re sorry to hear that you’re experiencing problems. Could you please let us know exactly what isn’t working? For technical support, please contact us at technischer-service@tk.de and include as many details as possible. This will help us investigate the issue. Best regards, TK-Ident App

★★★★★V Nadarajah29 Sept 2026

Unnecessary and you don't seem to do a good job at security. Security is there but overdoing is a thing that you do so well that no one can access it. Good job for nothing!

Developer reply

We're aware that you still need to keep many different sets of login details to hand. We're constantly working to simplify these processes for you. Unfortunately, this can sometimes take a little longer whilst we ensure compliance with legal requirements. Kind regards, TK-Ident App

★★★★★Moritz Tschöpev2.0.1529 Sept 2026

Nicht mehr auf meinem 4 Jahre alten Telefon unterstützt, ich werde meine ePA löschen lassen

Developer reply

Aufgrund einer gesetzlichen Anforderung müssen die Android-Versionen kleiner 14 ausgeschlossen werden. Sie erfüllen nicht die technischen Anforderungen, um die geforderte Sicherheit für ihre Sozialdaten bieten zu können. Viele Grüße, TK-Ident App

TK-Ident

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