Cannot login 95% of the time. Always getting the error "oops, the servers took too long to respond" when trying to open anything, once I by pure luck get past the login screen.
Cannot login 95% of the time. Always getting the error "oops, the servers took too long to respond" when trying to open anything, once I by pure luck get past the login screen.
Suddenly the app became not compatible with my phone.
it's really a terrible app experience.
Kan ikke kommunikere med MitID, så der er flere funktioner, som er ubrugelige
App'en er så ikke længere kompatibel med hverken min mobil eller min tablet. Bliver altså tvunget ud i og købe ny mobil/tablet, hvis jeg fortsat vil bruge Mobilpension. Har lige checket danica.dk og kravet er Android 12, hvilket min mobil også kører. Så forstår ikke helt, hvorfor jeg ikke kan få lov til at opgradere.
The app is quite unreliable. It had many bugs. Today it reverted back to pin code even though I had fingerprint login enabled for months. In the app this feature has a bug and it won't let me enable it again! Also the app won't show you anything every night. Another one is that the 'see where your pension is invested in' button disappeared for a few hours and now it appeared back. Also, it is not reasonable that the app is not called Danica Pension. Mobilpension could be any company, very vague.
2 people found this helpful
Man har gjort et stort nummer ud af at forhindre screenshots, og derved gjort appen ENDNU MERE uanvendelig. Hvorfor dog....??? WHY??
Developer reply
Hi Ming, thank you for your feedback. We apologize that you've experienced issues with our app. The problem should now be resolved, allowing you to log in without any trouble. If you continue to encounter difficulties, please feel free to contact us at +45 70 11 25 25. Best regards Cecilie, Danica Pension
Bliver konstant logget ud
1 people found this helpful
Developer reply
Hej Daniel, vi udvikler løbende funktionerne i Mobilpension. Hvis du fortsat oplever, at app'en er ustabil, må du meget gerne ringe ind til os på 70 11 25 25, så vi kan kigge nærmere på det. Venlig hilsen Sofie, Danica Pension.
Always login problems or the service is unavailable. For an app that has your health insurance they should really work more on stability and availability. So annoying.
11 people found this helpful
Developer reply
Hej Emil, tak for din anmeldelse. Jeg beklager at du oplever udfordringer med at logge ind. Jeg vil opfordre dig til at ringe til os på 70112525, så vi kan hjælpe dig. God dag.
Efter sidste opdatering i april/maj gemmes valgte settings ikke. Hvis man feks vælger dansk sprog og fingeraftryk login, så gemmes dette ikke og ved næste login skal pinkode bruges og sproget er engelsk. Skal fixes !
1 people found this helpful
From 68 saved reviews since 27 May 2012, all countries.
Share of the 60 negative reviews that mention it
“Always login problems or the service is unavailable.”
“Login still not working..”
“App doesn't really work anymore, you can't click the Login button, it just flashes and does nothing.”
“it looks like the server is taking too long to respond..." error when opening the app.”
“Login too slow - requires NemID”
“Can not login into the account through Nemid since the last update.”
Share of the 7 positive reviews that mention it
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