time went over like a minute, got charged. fine. that's make me want to seat there for an hour.
time went over like a minute, got charged. fine. that's make me want to seat there for an hour.
really annoying, worst ever
All the complaints here are true, I use one time and got cable locked, unable to stop charge, I need to get hotline help. u need to pre pay of their estimate and the actual is much lower, i.e. u will never use it up your money forever.......🫣
Connection problems are there but still it works
Ok app. sometimes slow to allow the charger to disconnect. needs patience.
It is no good that needs users to manually type in the charger unit ID to the EV Apps to start the charging. it should have a QR code scan or NFC to eliminate this manually process as typing error. All EV charges should charge by every 15 minutes, or like the Cornerstoner's, which pay by KWh. it is more fair.
It took me 15 minutes to register since the website keeps crashing, then no data for the chargers if fast charge or medium or slow charge, UX is Terrible
Too many bugs
Finally good UI updates.
Garbage app, can't remove vehicle on website or the app. complete design failure of UI at every level imaginable. Changed from one to four star, simply due to the friendly staff on the helpline and following thru trouble shoot.
2 people found this helpful
From 42 saved reviews since 15 Oct 2014, all countries.
Share of the 35 negative reviews that mention it
“You either get your charge cable stuck on the wall or unable to stop your car from charging.”
“Slow and unresponsive.”
“Not able to login again.”
“very poor user interface - no indication that a swipe up is needed to access the charger except for a very small, static grey line”
“Update again, this time database connection error ❓❓❓ Updated just now.”
“And now with full screen ads blocking the app all the time.”
Share of the 4 positive reviews that mention it
“complete design failure of UI at every level imaginable.”
A drop after an update usually means the update broke something.