★★★★★Phumelela CelevCA.231.01 Nov 2026
Prices change rapidly in less that 20 seconds
Developer reply
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CompareOpen in Google PlayPrices change rapidly in less that 20 seconds
Developer reply
Hello, seeing the fare change in under 20 seconds can make it difficult to decide when to book. Fares may vary with demand, traffic, and time of day, and we appreciate you flagging how quickly the price changed. Thank you for sharing this.
awesome service
Developer reply
Hey! We're glad the service made a good impression. Thank you for taking a moment to share this.
Not fast
Developer reply
Hello, we're sorry the ride didn't arrive as quickly as you needed, leaving you waiting. Driver availability can vary, and we're working to improve it. We hope your next ride is easier to arrange.
good
Developer reply
Hey! Thank you for the kind rating. We’re glad you had a positive experience with the app.
he was nice to me he drove perfectly
Developer reply
Hey! We're glad your driver treated you kindly and drove with care. Thank you for taking the time to share this.
fast and reliable
Developer reply
Hey! We're glad your rides have felt fast and dependable. Thank you for taking the time to share this with us.
Very angry about the last lot of drivers. Had about 9 cancle us for the last trip or they kept messaging asking for more money! Some even double the amount!!!!! A good app, but ruined by bad drivers
Developer reply
Hi, repeated cancellations and requests for extra payment aren’t acceptable. Drivers should only charge the fare shown in the app or final receipt. Please report the trip via ☰ Account > Support so our team can review it.
it's fast
Developer reply
Hey! We're glad booking a ride feels quick and easy. Thank you for sharing this, and we hope your next trip is just as convenient.
this service is a scam Shows you 21,9€ fare, you have to wait longer than for a Uber and all of the sudden you're being charged 48,9€ with some BS explaination the useless chatbot is giving you. This is one step further into dynamic pricing, charting the hell they want while advertising one fare. I don't understand where this rating, currently 4,8, comes from. I see now only bad comments. Last time I'm using this.
Developer reply
Hi, fares may change with route, traffic, or trip duration. We’re improving support responses. To request a fare review, contact in-app support (☰ Account > Support) with your earlier conversation reference. We note you’re reconsidering the service.
good service
Developer reply
Hey! Thank you for the kind words. We're glad you've had a good experience using the service.
From 1,496 saved reviews since 28 Aug 2025, all countries.
Share of the 295 negative reviews that mention it
“Otherwise might end up spending 3x the money for the same service.”
“However, finding a ride was impossible.”
“When asking for explications and a refund, I received nothing, but was rather threatened that my account would be banned if I keep sending "false"information.”
“The company seems to have little control over its drivers.”
“the third was en route to us and seemed to get stuck without moving for more than 10 minutes.”
“After I told the customer support (which really slow) and after a back and forth gaslighting from their side , they decided that the final price is more than…”
Share of the 1,144 positive reviews that mention it
“enjoyed the ride.the driver was so friendly he kept the drive so lively.”
“App 5* - pricing 3* The Bolt app is easy to use and set up.”
“Of course, you should drive carefully and think about correct parking, about your items etc.”
“If you want stress as a first time rider.”
“arrived on time,car neat 🙌 👌 and nice music”
A drop after an update usually means the update broke something.
“what would be a great customer experience feature is if Riders take longer than the estimated arrival time, we also get free discount wait time.”