This app is terrible. Trying to reset the password and it just spins, and spins, and spins. Never sends the reset link.
This app is terrible. Trying to reset the password and it just spins, and spins, and spins. Never sends the reset link.
Not particularly. My birth year is incorrect in some of this data. As well, the dates to schedule are from the beginning or middle of this year. It seems that the dates for follow up appts. have the wrong year as well.
doesn't go nowhere..;;.just stops
Excellent app! Has been a great help after an extensive / difficult hospital stay. Documentation, follow-ups, medications, orders, contacts, results... all in one place.
I have memory issues, so I really like reading visit notes. Then I can write questions to ask Dr for next visit.
I like the biometric login and ease of use
very easy to use, love that I can also access my insurance information. I also can provide information to doctors from different clinics directly from the portal so they can see what other doctors have note about Mt condition so we don't duplicate the same tests.
works pretty good I love convenience of making appts leaving messages for my Dr n all things a phone call would provide
This app is fantastic ! You can make appointments, get medication refills , message your care team , and have video visits all without being on hold or having to follow the prompts. Need a doctor any anytime you can get one without leaving you home and having to sit in a urgent care or emergency room
Extremely frustrating when attempting to pay a bill. Google pay is an option but continually send you in a loop without completion. Even when forced to put in my credit card information (which I don't want to do and why I attempt Google pay), it doesn't allow you to pay after entering all of the required information. Extremely buggy and frustrating!!!
From 932 saved reviews since 17 Oct 2024, all countries.
Share of the 234 negative reviews that mention it
“I seemed to have lost a lot of my information because I could not log in.”
“Sharing my data with other EPIC users is more than difficult.”
“Rarely have had problems with this app, but this past week, it's crashing constantly as soon as I log in every single time.”
“and about 50% of the time that lengthy waiting resulted in either a server error or an unknown error.”
“You try to reset it and end up in a Loading cycle.”
“should have taken 30 seconds start to finish, But after almost every tap there was enormous waiting time involved.”
Share of the 627 positive reviews that mention it
“I LOVE IT!”
“Great program, easy to use, very friendly.”
“My doctors can even access information about my other visits (I think).”
“the little dot saying there's something new to look at can be a false alarm And that doesn't help your stress level.”
“Says historic data eg prior appointment or test results will not be there, fair enough, just be aware and keep prior records and apps?”
A drop after an update usually means the update broke something.
“Also, great work done by the graphic designers of the app!”