seats are always full, whenever it's not it sets my pick up location no where near my house could add an option to specify your pick up location
seats are always full, whenever it's not it sets my pick up location no where near my house could add an option to specify your pick up location
Driver wouldn't pick me up. I was standing at my pickup spot for 5 to 10 minutes. The driver was just sitting there on the app.
very good
The ads say They'll pick you up ifyou live far from a bus stop and want to go to a hub area. I live 4 miles from the nearest bus stop ad thought this woud be a great service to use to get to and from the American Legion, where I might drink. Both my home and the American Legion are out of the zone. Where exactly in Chesapeake is inside the zone?! All the places mentioned in the ad are near sidewalks. If I lived near a sidewalk, I'd walk!
1 people found this helpful
totally useless. can't detect location
1 people found this helpful
I am conscious to ask you are van a demand how much a cost from Hampton to Newport News
my location is showing not in the service zone or not available but I live in one of the most busiest part of Chesapeake. off of great bridge and Dominion blvd what is now a toll bridge.
1 people found this helpful
I love it
no longer reliable, it takes over 30 minutes for a driver to show up at your location, cuz they always sit at the last drop off location for 5 to 10 minutes before they take anybody else up. cars have been recalled in the past. no way to communicate with a driver, half the time when I put in my pickup location it puts me at a different location for the driver to pick me up and there's no way to let the driver know
5 people found this helpful
Very DISSATISFIED VERY DISAPPOINTED BECAUSE THE ADVERTISEMENT FOR THIS SERVICE SAYS Hampton Roads and. Virginia Beach, but when you go to pick anything in VA Beach it says, Out of Zone...called customer service and the lady says OH we dont service VB, I said the Bis Driver and Your site both say VB? She said well it must be Paratransit. I say No It says ON DeMand....so regardless, this service is listed incorrectly for my area. And I think that is a disservice to those who need it!
1 people found this helpful
From 44 saved reviews since 8 Jul 2022, all countries.
Share of the 23 negative reviews that mention it
“Very DISSATISFIED VERY DISAPPOINTED BECAUSE THE ADVERTISEMENT FOR THIS SERVICE SAYS Hampton Roads and.”
“They are purchased and added to your account.”
“They are purchased and added to your account.”
Share of the 16 positive reviews that mention it
“I've utilized this service several times and love it!”
“Fantastic, I think it's a great service”