Do you accept PayPal for deposits and withdrawals?
Developer reply
Do you accept PayPal for deposits and withdrawals?
Developer reply
Delta’s a portfolio tracker, so there’s nothing to deposit or withdraw here: it can’t hold or move money at all. If you’re asking about an eToro account, eToro’s customer support team can tell you which payment methods are available, and you can reach them through the eToro website.
Great Customer service, Delta Support was quick to resolve the issue with my account after I reached out. I now have access as an early backer. thanks for sorting this out promptly.
Developer reply
Thanks for coming back to update this, and great to hear we got you sorted! Happy tracking.
I was an early backer - had the Delta app for years. Then after it was merged with etoro the app wasn't available to me anymore - either due to my nationality or country of residence. Can't access my portfolio data. They still took my annual subscription fee though. Delta is a sell out.
Developer reply
Really sorry about this, especially after you’ve been with Delta for so long. Using an etoro account with Delta is optional, could you please contact Support (Settings > Support) and ask for James. We can help get you back up and tracking, or help you export your data and sort your membership if you’d prefer as we’d really like to sort this out.
app used to be great. all connections worked just fine and now everything is constantly broken. unusable and uninformative
Developer reply
Sorry connections that used to work are failing on you now. That definitely shouldn’t be happening. Drop us a note through Settings > Support and ask for James, and we can take a look and get you back up and tracking.
Used Delta for years and really liked it, but the free tier has become so restrictive that the app is now essentially useless unless you pay. Very disappointing change.
2 people found this helpful
Developer reply
Sorry how these changes landed for you. Tighter free-plan limits are a tough change, especially after years with Delta. Your data isn’t deleted, and you can still export via CSV Export. Support can also help merge portfolios so you stay within the limits (Settings > Support), and I’ll pass your feedback to the team.
existing users with more than 1 portfolio essentially had their tracking held up behind a subscription. very disappointing move
2 people found this helpful
Developer reply
Thanks for sharing your feedback. We do understand the extra-portfolio limit on Delta Basic won’t be the right fit for everyone. Your data isn’t deleted, and you can always export your transactions using CSV-Export. Our Support team can also help merge portfolios so you can stay within the limits (Settings > Support).
After initial 5 star review, downgrading to 1 star. Had two crypto portfolios, after changing the phone I can only see one of them on the free plan. So I am now forced to use a monthly subscription
1 people found this helpful
Developer reply
Thanks for sharing your feedback. Sorry the extra-portfolio limit on Delta Basic showed up after you changed phones. Your data isn’t deleted, and you can always export your transactions using CSV-Export. Our Support team can also help merge portfolios so you can stay within the limits (Settings > Support).
Most useless app without any purpose, just helping eToro to claim pro customers get it free. But get it for what ? It does not even show correct portfolio status. And eToro RM never responded on query about this
1 people found this helpful
Developer reply
Sorry to hear your portfolio isn’t showing the right status. That definitely shouldn’t be happening. Please reach out to our support team (Settings > Support) and we’ll take a look.
They actually provided a fix for my problem, what a great customer service.
1 people found this helpful
Developer reply
Thanks so much for the 5 stars! Glad we could get this sorted for you. I’ll pass your kind words on to the support team, they love to hear it. Happy tracking 💚
Support super helpful. Couldn't live without this app
Developer reply
Thank you so much for the 5 stars! That really means a lot to us. I’ll pass your kind words on to the support team, they love to hear it! Thanks again for taking the time to feedback and happy tracking 💚
From 221 saved reviews since 25 Oct 2018, all countries.
Share of the 149 negative reviews that mention it
“The math is way off and coin prices don't properly sync.”
“It hasn't functioned in a week, it is stuck at sign on or frozen screen at a portfolio and can't select coins or timeframes.”
“The app has been great so far, but as of this morning the App is completely frozen at the login screen and can't review balances, changes, etc I am very disa…”
“There are a lot of other app that are able to display a line graph that aren't illogical and slow.”
“I thought that's what the etoro ads were for.”
“There is a 3-5 second delay, after pressing any button.”
Share of the 51 positive reviews that mention it
“The interface has improved a lot and love it.”
“Other than that good app, easy to use, sometimes feels a bit slow, but that might be due to my system.”
“On the other hand, I do appreciate that the app remains ad free, and hope it stays that way.”
“I really think that is fundamental for an app claiming to have multiple operating systems.”
“I feel it's very well laid out however, maybe make the icons in the watchlist bigger and colour code them?”
A drop after an update usually means the update broke something.