the drivers are always courteous and right when I need a ride. thanks, John for fixing the glitches in the app for use!
the drivers are always courteous and right when I need a ride. thanks, John for fixing the glitches in the app for use!
Developer reply
Thanks Phil!
I wish it was more popular/set up a bit better so it was easier to navigate. I do agree with other reviewers that it's hit or miss with no real update or guidance. You list what you need with photos, include the price of the items as well as what you're willing to pay your gopher. You could be selected by a gopher in an hour, 3 hours, or never. I was having car battery trouble and I had a roll of nicotine pouches delivered just like Doordash would. ID checked then done.
4 people found this helpful
Developer reply
Hi Micaylah, thank you for your review. We hear you found and clear and assure you our top priority is making your technical experience the last thing you even notice. Connecting you to local neighbors for virtually anything your need is the goal and every week we'll release updates to the app that make using it as simply as can be! Regards.
not a good experience! couldn't get past verification code!!
Developer reply
Hi Michelle, We're happy to help and available 24/7. If you can just tell is which verification (OTP) you were unable to get past. The phone number or confirming your account at the end with your email OTP. Please let us know. Getting back on track takes less than a minute. Please email support@gophergo.io.
TRASH!!!!
Developer reply
Hi Chris. Yes, Junk Removal is a service we connect neighbors to often ;) Regards
stuck in an endless loop won't let me fix my email typo
Developer reply
Update — this one's fixed. Log back in and you'll land straight on the email step: enter the correct address, save, and the code arrives immediately. No support ticket, no reinstall. Whatever brought you here in the first place, it's ready when you are.
will not unblock so app can be used. trying to get the codes was very difficult and then they blocked it if didnt need servicei would say forget it I. house bound and I neeEd this but . im done trying
1 people found this helpful
Developer reply
Hi Marilyn, sorry you ran into our OTP blocker. This occurs when the OTP is entered incorrectly 3 times in a row. For user security the block lasts 6 hours — however, if you email support@gophergo.io, a human can get you back on track immediately.
asking for my photo, I don't care how they look why would they care how I look smh
Developer reply
Hi Stepfanie, sorry you're not a fan of the profile pic. However thank you for giving us the opportunity to share "why." Since you're hiring your local worker directly, both sides of the process have shared appreciation for the layer of identity, albeit informal. Your profile pic is not shared unless you hire someone for what you're looking for.
I can't even attempt to use it. after making a typo in my email address, I didn't get the confirmation email. The app said to use the back button to correct any errors, but the back button doesn't go back to anything. it just leaves you on the same screen. I've even gone so far as uninstalling and reinstalling the app, and I wind up in the same loop where it is trying to send email to an address with a typo and no way of fixing it.
17 people found this helpful
Developer reply
Update — this one's fixed. Log back in and you'll land straight on the email step: enter the correct address, save, and the code arrives immediately. No support ticket, no reinstall. Whatever brought you here in the first place, it's ready when you are.
should have been restricted to a certain location to build an actual user base first.
Developer reply
Hi Genevra, sorry we weren't able to connect you to local worker. We understand wanting something and not getting it is frustrating. We purposefully do not gate the Gopher Marketplace because if a single worker signed up today, they could help you. Our goal is to get the word out faster, everywhere. Please be patient with us as we grow. Regards.
won't even take a selfie
1 people found this helpful
Developer reply
Hi Ronnie, Easy fix here. Your camera settings must have been set to "Deny." If you go to your Gopher Go App and change the Camera permission to "Allow," you'll be good to go. We emailed you a quick demo of how to do that for your convenience. Regards
From 93 saved reviews since 9 Oct 2021, all countries.
Share of the 60 negative reviews that mention it
“*App is so glitchy, 3 of 3 deliveries failed.”
“I downloaded the app and tried to sign in with my phone number like it instructed and was told there would be a code sent to me and nothing happened.”
“I tried to tap it to resend the code like it said to do and still nothing happened.”
“After I posted my review they accepted my delivery request and got my money.”
“trying to get the codes was very difficult and then they blocked it if didnt need servicei would say forget it I.”
Share of the 27 positive reviews that mention it
“love the idea and the concept but when I put in my address it said 44 Gophers available in my area I only needed two Tobacco items estimated cost twenty buck…”
“I love this app!!!”
“What is this I've never seen it before but I think it can be helpful.”
“Very easy to use and seems the prices are reasonable and it covers almost anything you can name!”
A drop after an update usually means the update broke something.