constantly haa issues with reconnection
Developer reply
constantly haa issues with reconnection
Developer reply
Dear user,We are truly sorry for the inconvenience. Please reach out to us at our support email (endoscopeapps@gmail.com) with your endoscope type and device model. We will verify and optimize the issue you reported based on your details and provide technical support via email.
takes too long to hook up and why do you need Wi-Fi I had another otoscope it didn't need Wi-Fi and it worked perfec tly to my dog chewed it
Developer reply
Dear user, if your otoscope is a wireless model, you must connect to the device's Wi-Fi network to ensure proper communication between the app and the otoscope. Some otoscopes may include a Bluetooth module that automatically connects to the device's Wi-Fi. We sincerely apologize for any inconvenience caused!
the scope works great. The wand needs to be longer for use in blackpowder rifles. the mirrors need to go up to at least 58 caliber.
worked for 2 seconds
Developer reply
Dear user,We are truly sorry for the inconvenience. Please contact our support email (endoscopeapps@gmail.com) with your device brand, model, and details of the issue. We will gladly provide specialized technical support.Thank you for your feedback!
really useful. works great with my otoscope
great
it works for about 2 minutes, then it no longer recognizes the bore scope and says it's offline. the only help the app gives is to make sure that the borescope light is on well it's on but it's still not working. absolute garbage
Developer reply
We are very sorry for the poor experience. You can let us know your endoscope model and connection type (USB or Wi-Fi) via our support email (endoscopeapps@gmail.com), and we will provide you with the appropriate technical support based on your device.
POS app.
can't find the activation option. I have the code in order to remove ads, it gives me only an option to upgrade to premium annually or monthly. I click on redeem and enter the ad free code. it says not valid for this version. so all I can imagine is there is a place to enter this code for the basic version in order to remove ads. I don't see that option. please send me a link to put in my code for no ad version.
Developer reply
We deeply apologize for any inconvenience caused. Due to policy updates, the activation code feature has been discontinued. You can now unlock an ad-free experience simply by registering and logging in. Thank you for your understanding and continued support.
excellent free scope all the rest will try to charge you
From 206 saved reviews since 12 Aug 2021, all countries.
Share of the 105 negative reviews that mention it
“Anyway, now I'm stuck with inoperable hardware and this garbage app that doesn't work.”
“My phone connects to the endoscope via Wi-Fi fine, but the app doesn't recognize it.”
“It wouldn't operate the camera and would only shove a text box in my face telling me to "Activate the app to do away with ads".”
“My bank immediately sent me a message asking me if I how to authorize a charge for $39.99, and let me know that this company was fraudulently trying to take …”
“Everytime I connect the USB, it gives me a error saying there is a usb unsupported video streaming interface.”
“There is a very very very long lag between the otoscope and the app.”
Share of the 94 positive reviews that mention it
“But so easy to use, anyone can use it”
“I love it!”
“But make sure to reach out to the Smart Endoscope.”
“I see no Ads.”
“Clear visual of ears.”
A drop after an update usually means the update broke something.