CompareOpen in Google Play
The ENTIRE point of the app is to make payments and transfers easier. Completely obsolete if the main function doesn't even work. Multiple attempts to make payments, verify card/payments, and the app just stays in one screen, blank, or frozen. I've reached out for help previously, and their only answer was delete the app and try again. This time I'll just delete the app 👎
Developer reply
Your feedback is important to us,and we're sorry we haven't delivered the experience you expected.We appreciate you taking the time to share this,and we'd like the opportunity to investigate the issue further rather than simply asking you to reinstall the app again.If you're willing, could you please contact our support team at support@beem.com.au
Annoying. Can't even edit expenses. Deleting after this trip.
Developer reply
We’re sorry to hear about your experience. That’s definitely not the experience we want for our users. We appreciate your feedback, and we'll pass it on to our team for further review. If you're having trouble editing expenses, please reach out to our live customer support team so they can assist you.
App doesn't let me transfer money at all, I hit accept and then accept in my banking app and then beam just freezes, terrible app that doesn't even work
Developer reply
We’re sorry to hear about your experience, that’s definitely not the experience we want for our users. Issues like this can happen for a few reasons, and we’d really like to help get this resolved for you as soon as possible. Could you please reach out to our support team with a bit more detail.We’ll look into it and assist you promptly.
i have tried a repeating payment with 3 different cards now and it always fails and i have to do it manually. fine otherwise
Developer reply
Thanks for your feedback,we’re glad to hear the app is working well for you overall. We’re sorry to hear about the issue with payments failing. This isn’t the experience we want for our users. Please reach out to our support team so we can take a closer look and help get this resolved for you.
forced updates
Developer reply
We’re sorry for the frustration caused. Updates are sometimes required to ensure security, stability, and compatibility with the latest systems. We’re working to make this process as smooth as possible and appreciate your feedback.
good
Horrible service. Downloaded the app and i couldn't verify my identity because they only have 3 options. Sent them an email and won't get a message because for 1-2 business days! Ridiculous. They don't have a phone line so I can't even get immediate help. I need to set up this account asap so i've very disappointed. I will not be recommending to anyone.
Developer reply
We’re sorry to hear about your experience.Our verification system is designed to protect account security, but we understand it can be frustrating when it doesn’t work smoothly.While we don’t currently offer phone support, our team is here to help.Please reach out again with your details, and we’ll do our best to assist you as quickly as possible.
the app is terrible and won't accept any cards for payment. it is utter garbage
Developer reply
We’re sorry to hear about your experience, that’s definitely not the experience we want for our users Card payment issues can happen for a few reasons, and we’d really like to help get this resolved for you. Please reach out to our support team with more details so we can look into this and assist you as quickly as possible.
great interface
I don't use beem anymore as using payid is so much easier so I requested to delete my account & signed out. I went back into the app to ensure I was signed out. I wasn't. I tried multiple times to log out & even rebooted my device! it appears that the log out field doesn't work! I went ahead & uninstalled the app without being logged out.
Developer reply
Thanks for your feedback. We understand your concern. Account closure requests can take up to 2 days to process. If it’s been longer, please email support@beem.com.au and our team can check this for you.
From 240 saved reviews since 22 Sept 2018, all countries.
Share of the 130 negative reviews that mention it
“Account deleted, app uninstalled.”
“Random spammers can add you to a group and demand money.”
“I've downloaded every update since the bug first started, but to no avail.”
“Simply doesn't work - every payment I try and make asks for verification which immediately results in an Internal Server Error.”
“Poor quality control and not enough user testing.”
“Very unfair for the rest of us who have relied upon Beem for our bill payment needs for years.”
Share of the 92 positive reviews that mention it
“the app has never failed me, easy to use and reliable!”
“I love the transitions and animations.”
“I love this app.”
“I like the more laid back tobe but think it goes too far.”
“use the code BEEMME10 for a free $10 and A5ZJRQ for a free $5.”
“Easy and stress free way to manage split costs.”
A drop after an update usually means the update broke something.