NICE DIGI

I'm the home owner and the nice digi door keypads came with my house. This app is not intuitive and barely works. when it rains and the keypad gets wet, it malfunctions and won't work. i can never edit or delete older door codes for people that no longer live there, which present a safety issue for me. The customer service is trash - all they do is suggest dumb troubleshooting techniques that NEVER fix the issue. and then when you finally just ask for a replacement (which I've been doing,

I have to use the lock and app combo at work. My experience with this set up is: The app is clunky, confusing to navigate after set up. I have to repeatedly sign in, which means contacting the administrater, again. The lock itself is even worse. I have to enter my code multiple times for it to unlock and often locks on its own. It was also not an easy initial set up and install of the physical lock.

i can't set up app. it says network error

account creation doesn't work. you can't even begin using the application

when trying to login it says that there is a network error. when will this be fixed

1 people found this helpful

absolutely aweful. you will end up locked out. the app also has to send you a notification EVERYTIME you unlock the door.. and if you aren't logged it it will spam you with all of the stored notifications once you log in...

very good

how do you make a door lock only have the option of a one minute interval to auto lock, on top of designing a lock you can lock manually from the inside.

Its impossible to do simple things like changing the wifi. There's no way at all in the app to switch the wifi and the help page remains blank. The app will constantly tell you that it's offline but will it let you fix it. Piece of junk.

Love this app!!