★★★★★Izamar van der Lindenv1.4.015 Apr 2025
did they stop supporting this app? it's not connecting to the wifi anymore and the app crashes at every change I try to make.
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CompareOpen in Google Playdid they stop supporting this app? it's not connecting to the wifi anymore and the app crashes at every change I try to make.
1 people found this helpful
Die Probleme bei Funkverbindung des Controllers zu den Switches wegen des fehlenden Rückkanals sind ja hinreichend bekannt. Nun der fast 100 % Ausfall. Ich sitze im Urlaub und bekomme fast immer die Fehlermeldung das es Probleme beim Cloud Zugriff gibt. Also ganz oft versuchen HomeWizard Lite zu starten. Irgendwann geht es dann und man kann die gewünschte Aktion ausführen. An meinem Internetzugriff kann es nicht liegen, meine Tapo Kamera funktioniert 100%. Schade um das investierte Geld :-(
Developer reply
Hello, the devices need to be within good operating distance of the smarthome controller, if they are located far away or in an area where the signal is weak then this can affect the signal being received and sometimes the signal is unable to reach. For support please contact our team by mail to; technical.sl.uk@smartwaresgroup.com
confusing but excellent and versatile app (full paid version)
Nothing but problems! The smart plug is linked to my wifi and only 1 device is plugged in, but due to constant server problems, it just won't work! Biggest waste of my money EVER!
1 people found this helpful
Great
Doesnt pair..
Very good, but could be better. It would be great if you could see the current status of your socket when you log in. For instance - you may have a slow cooker connected and you can't remember if you switched it on this morning or not. You won't get any clue when you log in. Apart from that, the app is very good. Easy to use. Of a handful of smart devices I've used, it has the best "schedule" function.
2 people found this helpful
Can not get second plug to connect
Workd perfekt since 4 days it couldn't connect to the server?! I don't know why but now the app is useless
1 people found this helpful
Often it sometimes just doesn't respond or activates two switches at the time (I got one main and ,4 switched setup. Probably each switch has an ID which is similar per package, not aticipating that people might use more than 1set (3) flamingo switches in a single setup). If this can be resolved I would rate it 4 stars.
1 people found this helpful
Developer reply
Hello, we are sorry to hear about issues you have with the product. Please contact us on 0345 230 1231 or email technical.sl.uk@smartwaresgroup.com and we will resolve this for you
From 26 saved reviews since 22 Dec 2017, all countries.
Share of the 19 negative reviews that mention it
“I get an error message "smartswitch is currently offline" or when I click on any actions, nothing happens.”
“Everyday I either have to unplug the Smartswitch and restart it or uninstall the app and reinstall it, so as to restart my account, just to get it to work.”
“it's not connecting to the wifi anymore and the app crashes at every change I try to make.”
“I am angry at how the money I spent in confidence was wasted on an App that does not work more than 1 day at a time.”
“An meinem Internetzugriff kann es nicht liegen, meine Tapo Kamera funktioniert 100%.”
Share of the 5 positive reviews that mention it
“Of a handful of smart devices I've used, it has the best "schedule" function.”
“Easy to use.”