★★★★★Katrinia Jonesv3.39.010 Nov 2026
good
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amazing
been with them a long time and they are the best bank.
Easy to navigate and very convenient
update: notifications for "institutional message" are just ads . previous: every time I open it I get a warning that some systems are offline. Also, the app still won't let us scan in checks like other financial institutions do. And sometimes they list pending outflows but don't decrease the amount available in a checking account, which can bite you if you don't double check before spending.
Great App
I love everything about cutx the people who help me with anything I need because they are always helpful when I need them
I tried to apply for an on the spot loan and when it send the verification code. to my email it will close the loan page when I try to get to the code and have start over same loop over and over can't get past the code part
Very easy to use
horrible customer service. you cannot speak to anyone but AI. you can schedule an appointment, but they will call outside of the appointment time and force you to schedule another appointment.
From 223 saved reviews since 13 Oct 2021, all countries.
Share of the 74 negative reviews that mention it
“That's very frustrating because why have a generic transaction alert if you then must go into your account info to see if it was a debit or a credit or who i…”
“It's very frustrating and time consuming to just get any banking done online at all under this latest overhauled banking system.”
“Why not work out all the bugs first then release it?”
“I have people who have sent me money and I have no way of being able to accept there money.”
“Other banks and credit unions have not made it impossible to use their mobile app like CUTX has.”
“The other app for my bank accounts works fine, just not the card control app.”
Share of the 133 positive reviews that mention it
“It's super convenient and easy to use.”
“Love it...so convenient rather than calling to check my accounts and easy to transfer money.”
“Intuitive design and functions.”
A drop after an update usually means the update broke something.