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absolute nightmare had it all working after 8 hrs trying to log in and after 2 weeks it is not working for me again, now i have to uninstall reinstall etc and try to figure it all out again as its blocked me again, im now an hour and half at it and still no further on, other people i know are having similar issues..nightmare
this new app does not work . it's saying that my phone is rebooted and jail broken. The help line is useless. told me to get a new phone . ITS IS A NEW PHONE.
terrible app..terrible customer service. blocks you from authenticating, from doing it on business account, from doing it on personal account then blocks you from adding your card. 0 star if that was an option
excellent
doesn't work
Can't use. Says phone is rooted or jailbroken, which it is not. It's a new and fully up to date Android. Every other app including Revolut and AIB's other mobile app works fine without the errenous jailbreak detection.
1 people found this helpful
It will not function on my device. It claims that my device is either rooted or jailbroken. However, GrapheneOS is neither rooted nor jailbroken.
Does not allow rooted devices, does not function at all.
Another Annoying banking app. Couldn't even get past initial set up process. When I tried to confirm my business phone number it failed repeatedly to send me a confirmation code via SMS. So I gave up.
2 people found this helpful
Developer reply
Hi, Sorry that you have been experiencing difficulty, see here on how to set up for the Authenticator app: https://aib.ie/content/dam/frontdoor/personal/sca/aib-authenticator-app-user-guide-for-business-card-customers.pdf Alternatively, pls send a brief description of your query here: https://aib.ie/personal-forms/social-media-support-form ^LM
useless
Developer reply
Thanks for raising this, and sorry for the hassle. If you're experiencing issues with the App please reach out to us on our official channels (https://www.aib.ie/help-centre) so we can check this matter securely. Tks ^SK
From 230 saved reviews since 28 Aug 2021, all countries.
Share of the 223 negative reviews that mention it
“After the first transaction, the link takes you to a login screen, not the confirm screen!”
“I have made sure that my battery is never less than 80% when making a transaction, I have had my wifi on and off.”
“Terrible terrible app, every single time I try to authenticate a payment it doesn't work.”
“Every single transaction I try multiple times to confirm my purchase, and it's a lottery, sometimes it works, but usually it doesn't, and I have to use Revol…”
“The branch staff then informed me that it was impossible to attach a DOB to a businesses account.”
“Sometimes I try to login and it sends me back to the main screen again with the big login button.”
Share of the 4 positive reviews that mention it
“I love it this is best”
A drop after an update usually means the update broke something.