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Used to be great, 5 stars. I have 2+ years of use in this tool. However, lately it just locks up and force stops. You can't edit text, it acts like you're selecting text when you try to move from one spot to another in the notes. I paid for the full version and now I wish I could export all the info to something else.
I liked it for a few years and then it got buggy and shuts down. And, I can't download my entries.
Developer reply
Thank you for contacting us, and we apologize for the trouble exporting your entries. We have fixed the local backup export issue affecting some devices in version 4.7.0, released today. If the issue continues after updating, please let us know so we can investigate further. Best regards.
updated just now and disaster. uninstalled, reinstalled and can't restore purchases. what do I do??? still waiting to hear from support. emailed multiple times.
Developer reply
Hello, thank you for reaching out, and we're sorry for the inconvenience. We've re-granted your premium entitlement from our admin panel. Could you please try the restore again? If your premium features are still not restored after trying this, please let us know. Thank you, and we appreciate your patience. Best regards,
i payed 5 dolloars for premium, and i have no premium :(((
Developer reply
We’re very sorry for the inconvenience. If you could contact to our support mail with the email address used for the purchase, we will check the situation and restore your purchase from the developer side if possible. support mail: notes.app.studio@outlook.com Thank you for letting us know, and we sincerely apologize for the trouble.
I really like the app and have been using it for a while now. However since a couple of days the app keeps freezing and closing itself when I want to add a new entry or photo. It works with a lot of tries of restarting the app but I would really appreciate it if that problem could be fixed soon. Otherwise it's a nice diary app.
1 people found this helpful
I've had the premium version of this app for a few years now with no issues whatsoever, and since the latest update (4.5.3) it keeps freezing and crashing while I'm using it which is super disappointing. I can't scroll back more than 5 entries before it freezes and shuts down. I will likely delete the app and find a new one if this issue isn't resolved soon. I tried emailing with my issues and never got a response.
Developer reply
We’re very sorry for the inconvenience. The crash issue you reported was addressed in the latest update (4.6.0). Please update to the latest version and try again. If the issue still persists, please contact us at the support email below and we’ll look into it again. Support email: notes.app.studio@outlook.com
I like the UI. However the cloud backup is slow and unable to perform internal backup for the paid version.
Developer reply
Thank you for your feedback and for liking the UI. We’re sorry for the inconvenience caused by the backup issue. In the latest version, cloud backup now supports incremental backup, so only updated data is backed up. This has greatly improved backup speed. Please update to the latest version and try again. Thank you for your continued support.
I bought a different version of this app and it is indicative of bad decision in your history relevant to the new decision you have made to alter the app to this crazy stupid format. I can't even see what I'm selecting. I suggest keeping in mind to change it back to how it was as a activity if you become in bad health and resesitation is the objective.
Developer reply
Thank you for your feedback. We’re sorry for the frustration caused by the recent changes. In the latest update (v4.5.1), several issues have been fixed, and you can now switch the layout using the icon next to the search icon. We hope this helps improve your experience.
The new update actively makes the app worst for me. Text no longer shows up on the timeline if you include a picture and I cant even edit my posts because the Android UI covers up the UI for this app.
5 people found this helpful
Developer reply
Thank you for your feedback. We’re sorry for the trouble caused by the recent update. In the latest update (v4.5.1), several issues including editing post has been fixed, and you can now switch display modes in the timeline page which allowing photos and text to be shown in an easy overview. We hope this improves your experience.
The new update took away my favorite view of being able to see and scroll photos and text in an easy overview. Also now can't place photos on previous days
1 people found this helpful
Developer reply
Thank you for your feedback. We’re sorry for the trouble caused by the recent update. In the latest update (v4.5.1), several issues were fixed, and you can now switch display modes using the icon next to the search icon which allowing photos and text to be shown in an easy overview. We hope this improves your experience.
From 180 saved reviews since 2 Aug 2021, all countries.
Share of the 47 negative reviews that mention it
“The premium upgrade price is so cheap it almost feels silly not to purchase for the extra features.”
“Unfortunately, the app is SO glitchy, my journal entries continually disappear or save instead as the example text that was there prior to my entry.”
“However after the latest update I'm not able to upload multiple photos at all and everything else has become completely pointless.”
“I have purchased the premium version but still it inhibits me from using the premium features & there is no help section in the app, kindly help as the trans…”
“Text no longer shows up on the timeline if you include a picture and I cant even edit my posts because the Android UI covers up the UI for this app.”
Share of the 119 positive reviews that mention it
“Very usuful app, intuitive and easy to use.”
“I absolutely love this app it has helped me keep my progress while going to school and wasn't aware I could backup my info until I had to get a new phone and…”
“If you want the simple and beautiful photo journal app, then this app is for such people.”
“I am still using for free version but thinking of moving to paid version soon.”
“I am still using for free version but thinking of moving to paid version soon.”
A drop after an update usually means the update broke something.