LogimaxCRM

LogimaxCRM is an internal ticket management application for authorized users to track and manage product-related support requests efficiently. The app helps clients, support executives, and engineers monitor each support request throughout its lifecycle, from ticket creation to final resolution. Features • Ticket creation and tracking from Open, In Progress, and Resolved stages • Real-time status updates for submitted issues • Internal comments for communication between users and support teams • File sharing within tickets for issue clarification • Faster coordination between support executives and engineers • Transparent ticket assignment and progress monitoring Designed for • Clients submitting product support requests • Support executives managing ticket flow • Engineers resolving technical issues This application is intended for internal business use and is accessible only to authorized users.