CompareOpen in Google Playworks great now. the developers have been busy making this app live up to its potential.
1 people found this helpful
Developer reply
Thank you for your review! We appreciate you using OneSpace and we continue improving our app.
Not working. Bought lifetime license. Activated License Key. But product shows as Free Plan. Seller not responding to emails. Neither providing fix nor refund. Looks like a scammer.
1 people found this helpful
Developer reply
Dear Sajid, thank you for sharing your experience. We regret that you have not received the support you needed. We have not received your requests. Could you make sure you email us on support@onespacesecurity.com? Our Customer Support will help you as soon as possible.
Removed app after 5 days of being unable to complete instalk. Tech support was slow but was given a refund. They admit this is new program taking over for a discontinued one from ENC Security
Unable to complete install Tech support takes 24 hours or more to respond. They were unable to get their system to accept license ley
1 people found this helpful
Does not work i tried to send from it to an email outside the app not receive it
1 people found this helpful
Developer reply
Dear Geo, Thank you for reaching out to us. We regret your one-star review. Please reach out to support@onespacesecurity.com and we will work with you on resolving the issue.
I purchased Onespace spectrum July 1. I spent hours trying to get it to work, unsuccessfully. Overall, the software didn't work. I contacted support, and they were unable to resolve the issue and let me know the development team was working on it since it's new. They did, however, refund my purchase and communicate with me.
2 people found this helpful
Developer reply
Dear Kurt, Thank you for your review, we regret to hear this. We will contact Trendmicro about this issue.
Email for support does not work. Paid and registration never came through so I waisted my money. App will not work now. If I close it it claims my email will no longer be valid to re-register. Poor app do not buy. With the help.of Onespace I eas able to get the app up and running. Issue with emails during the time I registered. Thanks for your followup on my issue and helping me resolve this complaint. The link to your support brings up the wrong email address. Please fix this.
2 people found this helpful
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@onespacesecurity.com. Thank you.
Not sure what is happening. Confirmation email when trying to set up account never comes. Trying to install on a PC, the installer throws an error stating the issue is on OneSpace side. Datavault 7 was much smoother experience. 06/26/23 Update. Still no emails..setup new user names, different emails. Nothing sent and no response from OneSpace. Until working please refund my money.
3 people found this helpful
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We have updated our mail server to resolve the issue of emails not arriving. It has been resolved two days ago. If you continue to run into issues, please contact us at support@onespacesecurity.com. Thank you.
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