ScanPay: Payments & Invoices

Business owners — stay away from ScamPay. I asked for a higher payment-processing limit, and instead of helping me, they suspended my account with no clear reason. There’s no one to properly speak to, no real help, and no answers. The scariest part is that while you’re in the middle of processing payments, they can just lock you out of your account and leave you stuck. As a business, that means you can suddenly be left without a way to collect payments — and you’re forced to figure out anothe

1 people found this helpful

They have a great system, but there's no one to talk to when problems arise, which is a big concern about your hard-earned money. For example, they rejected me without explanation, which means sending back all the payments that I have already received...

From the start, there were problems- error when attempting to add review links, invoice totals not matching emailed customer receipts, and several other usability problems. By the time I tried to work with support to figure out the issues, I got an email reply to our verification saying we've been indefinitely blocked from using the service due to risks. The verification that was submitted was an IRS EIN letter. We will take our licensed and legit business elsewhere. This app really needs work.

2 people found this helpful

ScanPay is a great payment processing company. They have a low, fixed rate that you can pass on to the customer. They also have the option of instant pay. I've been with them for a couple of years, and I've had a few things that I said would be great to have, and they implemented all of them. They are very professional and open to feedback. I can usually get ahold of them on my first try, and if I leave a message, they get back to you quickly, not within 24-48 hours, like some companies.

3 people found this helpful

So easy to sign up and user friendly all along and amazing customer service all along

Great app !

Great App Hands Down the Best in the business

🇺🇲-🥳✨

Great application and also the web version, I have used several FSM applications, Scanpay is my favorite, as an individual/small business they offer so much and the most important thing is that everything is simple and the customer service is amazing! they keep on integrating new features and actually listen to inputs! I highly recommend it!

3 people found this helpful