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CompareOpen in Google Play
Tested and trusted
This app is very nice and easy to use in, buying airtime, sending to loved ones and many more ❤️. Try it today and thank me later 😊
1 people found this helpful
Developer reply
Dear amicable theophilus, Thank you for the lovely review! We’re glad you find Tingtel easy to use for buying airtime and staying connected with your loved ones. We truly appreciate the recommendation!
Great app and timely delivery of services required from the app. Easy navigation on the app as well... very smooth.
1 people found this helpful
Developer reply
Dear Waheed A. Mosaku, Thank you for the great feedback! We’re glad you enjoy Tingtel’s smooth navigation and timely service. We truly appreciate your support!
this adedigba Adenuga I had an issue with my airtime recharge this morning. My money was deducted, but the airtime was not credited. After contacting customer support, they attended to my complaint, and the issue was resolved successfully. I appreciate their response and the effort they made to ensure my money was credited. Thank you for your support and good customer service. I hope you continue to improve your services and provide a better experience for your customers.
1 people found this helpful
Developer reply
Dear Adedigba Adenuga, Thank you for your feedback! We’re glad our team was able to resolve your airtime recharge issue successfully. We appreciate your patience and kind words about our customer service, and we’ll continue working to improve your experience.
very fast and reliable
1 people found this helpful
Developer reply
Dear Gmoh Dan, Thank you! We’re glad you find Tingtel fast and reliable. We truly appreciate your support!
great app, i have been using it since 2021, just did another airtime sale now. fair commission 👍🏾
Developer reply
Dear Akeem Oluwashoga, Thank you for trusting Tingtel since 2021! We’re glad you’re enjoying our airtime-to-cash service and fair rates. We truly appreciate your continued support!
To whom it may concern, this app is a BIG SCAM PLATFORM, pls don't use it, they took my money, didn't credit me and didn't refund my airtime back......Everything about this app is SCAM!!! pls beware !!! If you guys don't refund my money....by God's grace you'll lost what you love most inshalla before the end of this month
Developer reply
Dear Sosanwo Damilare, We’re sorry about your experience and understand your frustration. Please report the transaction through Report an Issue in the app with a screenshot and transaction details so our team can investigate and assist you with the unresolved funds.
This app doesn't work. Don't make the same mistake I did. They will debit you then the transaction will 'expire' before receiving your money
Developer reply
Dear Sediong Davies, We’re sorry about this experience. We understand how frustrating it is to be debited without receiving your money. Please report the expired transaction through Report an Issue in the app with a screenshot so our team can investigate and assist you.
Great app, but your charges are horrible. How can you demand a whole 30% off as charges?? it's way too much and unfair!
Developer reply
Dear Olalekan Gold, Thank you for the feedback. We understand your concern about the charges. However, Tingtel does not charge up to that amount for airtime-to-cash transactions. Please check the transaction details to confirm the applicable rate and charges.
very very very USELESS app. this app is fraudulent.... and nonsense..... and foolish.... and rubbish.... and nothing.... this app is a NO!
Developer reply
Dear Broda Oscar, We’re sorry you had such a frustrating experience. If you experienced an issue with a transaction, please report it through Report an Issue in the app with a screenshot so our team can investigate and assist you.
From 234 saved reviews since 10 May 2021, all countries.
Share of the 127 negative reviews that mention it
“Despite the complaint I lodged about the failed transaction, the deducted airtime WASN'T RETURNED to my account.”
“I tried exchanging some airtime for money on the app and my balance was successfully deducted, only for me to later receive a notification that the transacti…”
“In this case, an error message of one not exceeding a network limit of 1000 when the amount to be converted is less than that.”
“you also can't delete your account because the confirmation button doesn't work.”
“Saw the advert and i was impressed.”
“and customer care is always slow to resolve the problem”
Share of the 97 positive reviews that mention it
“Very easy to use, customer service is top notch, customer service personnels are wonderful people.”
“After enjoying the app for some time, I had issues and because it took so long to get customer care, I was disappointed.”
“The app is okay, because I used it twice and it worked so perfectly after I had followed all procedures, in less than 1 hour my account was credited, the onl…”
“I like that I can manage my Airtel line without stress.”
“Tbh I will be one of the first people to migrate to the new app, the fee here is not conducive nor fair, thus I'm only enduring the app not enjoying it.”
A drop after an update usually means the update broke something.