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• Compatible with Gateway v3.36.0 or higher. • Other optimizations and bug fixes
Get remote support of your mobile device from any computer (Windows, MAC, Linux)
*** This app is for users with Splashtop On-Prem. Please consult your IT admin or learn more at https://www.splashtop.com/on-prem*** Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Prem. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS . With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service. QUICK GUIDE For end user: 1. Download and launch SOS app on your mobile device 2. Share the session ID to your remote technician who has Splashtop On-Prem account For technician: 1.Make sure your Splashtop On-Prem account has been enabled with SOS feature 2.Remote support end user from the Splashtop On-Prem app Core features * Remote contorl * File management * Voice call LEARN MORE * Splashtop On-Prem: https://www.splashtop.com/on-prem FOLLOW US * Facebook: http://www.facebook.com/splashtop * Twitter: http://twitter.com/splashtop * LinkedIn: https://www.linkedin.com/company/splashtop * YouTube: http://www.youtube.com/splashtopinc (You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)